Shipping
We occasionally offer free shipping and always strive to ship orders as quickly as possible. However, once a package is picked up, delivery speed is beyond our control. Customers are responsible for any customs or import charges (mostly applies to orders shipped outside Israel or the U.S.).
Cancellations, Returns & Exchanges Policy
In general, orders can be cancelled until they are shipped. We accept returns and exchanges within 14 days of delivery, provided the item is in its original, sealed packaging. Customers are responsible for shipping costs both ways. To initiate a return or exchange, please contact us with your order details at art@yaelharrisresnick.com. If necessary you can WhatsApp us at +972587620552.
Custom Orders
We do not accept cancellations or returns on personalized, hand-finished, or made-to-order items. However, we are committed to ensuring your satisfaction and will work with you to make sure you’re pleased with your purchase.
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